Bubble Busters Swim School collects personal information from parents/guardians and children during the enrolment process. For parents/guardians, we collect full name, email address, phone number, and ID number. For children, we collect full name, date of birth, medical conditions, special needs, and past swimming experience. This information is essential for class enrolment, scheduling, and ensuring the safety and wellbeing of our students.
All personal information is collected through the forms provided on our website. For operational and conversion measurement purposes, when you complete actions such as enrolment checkout we may process technical data from your browser session (for example IP address and browser user-agent), as described under Cookies and Tracking below.
USE OF PERSONAL INFORMATION
The personal information collected from parents/guardians and children is used solely for the purpose of facilitating class enrolment, scheduling lessons, and ensuring effective communication regarding class updates, cancellations, or other important information.
Personal information is also used to send newsletters that include important updates, swim school events, and safety tips. However, we do not use this information for any marketing or promotional purposes unless explicitly stated.
DATA SHARING
Bubble Busters Swim School uses trusted service providers where necessary to operate our services and measure marketing effectiveness. Specifically, we share limited technical and contact-related information with Meta Platforms (Facebook / Instagram) through the Meta Pixel on our website and Meta’s Conversions API when you complete an enrolment payment: this may include page views, enrolment conversion signals, your IP address and browser user-agent, and hashed versions of contact details you already provided (such as email or phone) so Meta can attribute enrolments without receiving raw identifiers in cleartext from our servers. Meta processes such data under its own privacy policy.
DATA STORAGE AND SECURITY
Your personal information is stored securely in our database. We retain this data for the duration of your enrolment at Bubble Busters Swim School or until you request its removal.
To protect your personal information, we implement industry-standard security measures, including encryption, firewalls, and secure access protocols.
USER RIGHTS
At this time, we do not offer users the ability to request access to, correct, or delete their personal information through our website. If you have any privacy concerns or wish to discuss your data, please contact us at privacy@bubblebusters.co.za.
CHILDREN'S PRIVACY
We collect information about children (e.g., name, date of birth, medical conditions) only from parents or guardians during the enrolment process. We do not collect information directly from children under any circumstances.
COOKIES AND TRACKING
Our website uses Google Analytics to track and analyze general website performance. This data includes website usage statistics but does not include personally identifiable information. We also use Meta’s advertising pixel on pages that load it (PageView) and server-to-browser measurement (Conversions API) when you complete an enrolment payment, as described under Data Sharing. You can manage cookie preferences through your browser settings.
COMPLIANCE WITH POPIA
Bubble Busters Swim School complies with the Protection of Personal Information Act (POPIA) of South Africa. We ensure that your personal data is processed lawfully and securely, and we take all necessary measures to protect your privacy.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: